SERVICES AVAILABLE

  • Support Coordination

    At USS, our Support Coordination service is designed to help NDIS participants navigate their plan with clarity, confidence, and choice. As a local provider, we offer personalised guidance to connect you with the right supports close to home and aligned with your goals.

    We work side-by-side with participants, carers, and providers to:

    We work side-by-side with participants, carers, and providers to:

    📄 Understand and implement your NDIS plan

    🧩 Build tailored support networks in your local community

    🔓 Strengthen your ability to exercise choice and control

    🤝 Coordinate services with integrity, respect, and transparency

    Whether you're self-managed or plan-managed, we’re here to simplify the process and ensure your journey is supported every step of the way.

  • Psychosocial Recovery Coaching

    At USS, we support NDIS participants living with mental health challenges to build confidence, reconnect with purpose, and take meaningful steps toward recovery. As a local provider, we take the time to understand each individual’s journey offering guidance that is compassionate, respectful, and deeply personalised.

    Our team helps participants to:

    🧩 Understand the NDIS and confidently navigate their plan

    ✅ Develop everyday living skills and build healthier routines

    💪 Strengthen personal strategies for resilience and wellbeing

    🗣️ Explore goals and take steps toward education, employment, or social connection

    🏘️ Link with trusted local services, peer supports, and community activities

    📋 Plan for recovery by identifying priorities and managing responsibilities

    Every relationship we build is anchored in integrity, honesty, and mutual respect supporting each person to shape a life that reflects who they are.

  • Capacity Skill Building

    🧠 Skill Development & Daily Living

    Support to build routines for personal care, cooking, or household tasks

    Guidance with planning, shopping, and managing time independently

    📚 Education & Employment Pathways

    Assistance with accessing training, school re-engagement or job readiness programs

    Help with resume writing, interview prep, and finding work experience opportunities

    💬 Improving Communication

    Support using communication tools or devices

    Building confidence to express needs and engage in conversations

    🤝 Social & Community Participation

    Joining local programs, workshops, or activities to boost social skills

    Encouragement to connect with clubs, events, or volunteer opportunities

    🏡 Building Independence at Home

    Coaching to manage budgeting, bill payments, or daily responsibilities

    Support with navigating public transport and accessing local resources

  • Assistance with Daily Life

    At USS, we provide NDIS participants with hands on support for daily tasks—making life easier, safer, and more independent. Funded under Core Supports, this service is all about practical help with a personal touch.

    We offer assistance with:

    🛁 Personal care – showering, dressing, grooming

    🍽️ Meal preparation – cooking, planning, clean-up

    🛒 Community access – errands, appointments, shopping

    🧹 Household tasks – cleaning, laundry, organisation

    🏠 Daily routines – building independence at home

    Locally delivered, ethically grounded, and always respectful because your daily support should feel just right for you.

  • Social and Community Participation

    At USS, we support NDIS participants to build meaningful connections through activities that promote inclusion, confidence, and joy. Whether it's joining a local group, trying something new, or simply getting out and about, we tailor support that helps individuals engage in their community on their own terms.

    We assist with:

    🎨 Exploring hobbies, sports, or recreational programs

    👫 Attending events, social groups, and community activities

    🚶‍♀️ Building confidence to go out and get involved

    📍 Discovering local opportunities aligned with personal interests

    💬 Encouraging connection with others and developing social skills

    Participation is more than presence it’s about feeling welcomed, valued, and empowered. USS is here to support that every step of the way.

  • Group Program

    Our Group Programs offer NDIS participants the chance to connect, learn, and thrive alongside others in a safe, inclusive space. Locally run and thoughtfully designed, each program promotes social interaction, skill building, and personal growth.

    USS Group Programs include:

    🎨 Creative sessions like art, cooking, and music

    🗣️ Social groups to develop confidence, communication, and friendships

    🏃‍♂️ Health and wellbeing activities for movement and mindfulness

    📚 Life skills workshops covering budgeting, routines, and everyday living

    🌟 Community outings that foster independence and engagement

    We focus on respect, choice, and connection ensuring every group is welcoming, purposeful, and tailored to meet diverse needs. Our groups are ‘group lead’ and established based on personal interests and needs of participants

Testimonials

  • "I’ve had trouble trusting services in the past due to bad experiences, but the team at USS really listened to me. They took time to understand me, my journey and respected my choices. I’ve started making small comfortable steps towards my goals and even went to a community event last month. That’s a big step for me."

    Participant – Living with Psychosocial Disability

  • "As a parent and carer, I’ve found USS to be incredibly responsive and respectful. They’ve taken the time to understand my son’s needs and communicate clearly with us. It’s reassuring to know we have a local team we can trust."

    Participants Mother

  • "We’ve referred several participants to USS for Support Coordination and have consistently seen positive outcomes. Their team is responsive, knowledgeable, and genuinely committed to participant-led planning. We appreciate their transparent communication and the way they collaborate across services to ensure supports are well coordinated. It’s clear they prioritise dignity, choice, and local connection in everything they do."

    Local Area Coordinator